Introduction
Powermore is a brand operated by Aplash Pvt Ltd. In this Privacy Policy, “Powermore”, “we”, “us”, and “our” refer to Aplash Pvt Ltd.
Powermore respects your privacy and is committed to protecting the personal information shared by users, customers, business owners, companies, partners, and visitors who interact with our website and services.
This Privacy Policy explains how Powermore collects, uses, stores, shares, and protects your information when you visit our website, submit an enquiry, request a consultation, communicate with us, or use our solar EPC services.
By using the Powermore website or sharing your information with us, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or submit your information.
Why This Privacy Policy?
This Privacy Policy is published to explain:
- What type of information we collect from users
- How we use such information
- How we protect such information
- When such information may be shared
- What choices users have regarding their information
- How users can contact us for privacy related concerns
This policy is intended to help users understand how Powermore handles personal information collected through the website, enquiry forms, calls, WhatsApp, emails, meetings, site visits, and other communication channels.
1. Collection of Personal Information and Other Information
When you visit the Powermore website, submit an enquiry, request a solar consultation, contact us through WhatsApp, email, phone call, or any other channel, we may collect certain information from you.
This information may include, but is not limited to:
- Name
- Mobile number
- Email address
- Company name
- Business name
- Business address
- Project location
- City and state
- Electricity bill details
- Electricity consumption details
- Sanctioned load details
- Rooftop or site information
- Project requirement details
- Site photographs
- Documents required for solar project assessment, approvals, or execution
- Any other information voluntarily shared by you with Powermore
We may also collect basic website usage information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Website interaction data
- Source through which you visited our website
- Cookies and similar tracking information
The information collected helps us understand your requirements and provide suitable solar solutions, consultations, quotations, project planning, and support.
2. Use of Your Information
Powermore may use your information for the following purposes:
- To contact you regarding your enquiry
- To understand your solar project requirement
- To provide consultation, quotations, and proposals
- To conduct technical feasibility checks
- To plan site surveys and project discussions
- To design solar EPC solutions
- To prepare commercial offers and execution plans
- To coordinate documentation and approvals
- To communicate through phone calls, emails, WhatsApp, or SMS
- To provide updates regarding pricing, products, services, offers, or project status
- To improve our website, marketing, customer experience, and internal processes
- To analyse user interest and website performance
- To respond to your queries, feedback, or complaints
- To comply with legal, regulatory, or business requirements
By submitting your information, you authorize Powermore to contact you for the above mentioned purposes.
3. Communication Consent
By registering on our website, filling an enquiry form, requesting a call back, downloading any resource, contacting us on WhatsApp, or sharing your contact details with us, you consent to receive communication from Powermore.
We may contact you through:
- Phone call
- SMS
- Other digital communication channels
This communication may be related to solar consultation, project discussion, site assessment, quotations, promotional offers, product information, service updates, and other business related purposes.
This consent applies even if your number is registered under DND, DNC, or NCPR services. By sharing your details, you confirm that you have voluntarily allowed Powermore to contact you.
4. Use of Third Party Tools and Services
Powermore may use third party tools and platforms for website hosting, analytics, advertising, customer relationship management, communication, payment support, marketing automation, or business operations.
These may include tools for:
- Website analytics
- Digital advertising
- Lead management
- Email communication
- WhatsApp communication
- Customer support
- Payment tracking
- Cloud storage
- Project management
Such third party service providers may process information only for the purpose of supporting Powermore’s business operations, service delivery, communication, marketing, or compliance requirements.
Powermore is not responsible for the privacy practices of third party websites, platforms, or services that may be linked from our website. Users are encouraged to review the privacy policies of such third party platforms before using them.
5. Sharing of Personal Information
Powermore does not sell your personal information to unrelated third parties.
However, we may share your information when necessary with:
- Internal team members
- Solar engineers and project teams
- Sales and customer support teams
- Installation partners
- Technical consultants
- Vendors and suppliers
- DISCOM or government related authorities, wherever required
- Payment, documentation, or approval related service providers
- Legal, regulatory, or compliance authorities, if required by law
We may also share information with trusted partners or service providers who assist us in delivering solar EPC services, conducting feasibility checks, managing customer communication, processing documentation, or executing projects.
6. Project Related Data
For solar EPC projects, Powermore may collect and process project related information such as electricity bills, site photographs, rooftop details, load details, sanctioned load, location details, approval documents, and other technical information.
This information may be used for:
- Solar feasibility assessment
- Site survey
- Shadow analysis
- System sizing
- Project design
- Proposal preparation
- Approval documentation
- Net metering or DISCOM coordination
- Procurement and installation planning
- Operations and maintenance support
The accuracy of project planning depends on the information shared by the customer. Users are responsible for ensuring that the information provided to Powermore is accurate, updated, and complete.
7. Confidentiality and Security
Powermore takes reasonable measures to protect personal information and project related data from unauthorized access, misuse, loss, alteration, or disclosure.
We may use appropriate technical, operational, and administrative safeguards to protect user information.
However, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure. Powermore shall not be responsible for unauthorized access, data loss, or misuse caused by events beyond our reasonable control, including hacking, cyber attacks, device compromise, poor internet security at the user’s end, or third party system failures.
Users are advised to take necessary precautions while sharing information online.
8. Retention of Information
Powermore may retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy.
This may include retaining information for:
- Customer communication
- Project records
- Service delivery
- Legal and regulatory compliance
- Internal business records
- Dispute resolution
- Marketing and follow up communication
- Improvement of services
When personal information is no longer required, Powermore may delete, anonymize, or securely store it as per business and legal requirements.
9. User Rights and Choices
You may contact Powermore if you wish to:
- Update your personal information
- Correct inaccurate information
- Request removal from marketing communication
- Withdraw consent for non essential communication
- Raise a privacy related concern
- Ask how your information is being used
Please note that withdrawal of consent may affect our ability to provide certain services, respond to enquiries, process project requirements, or continue communication related to your request.
10. Opt Out from Promotional Communication
Users may opt out of receiving promotional or marketing related communication from Powermore.
To opt out, you may contact us through the email address provided in this Privacy Policy or use the unsubscribe option where available.
Even after opting out of promotional communication, Powermore may still contact you for important service related communication, project updates, payment related communication, legal notices, or customer support matters.
11. Links to Other Websites
The Powermore website may contain links to third party websites, social media platforms, partner websites, or external resources.
Powermore is not responsible for the privacy practices, content, accuracy, security, or policies of such third party websites.
When you visit any third party website, you do so at your own risk. We recommend that you review the privacy policy of the respective website before sharing any personal information.
12. Casual Visitors
If you are simply browsing the Powermore website without submitting any personal information, we may collect only limited technical and usage related information such as browser type, device type, IP address, page visits, and cookies.
No sensitive project related information is collected unless you voluntarily submit it through a form, call, WhatsApp, email, or any other communication channel.
If you do not agree with this Privacy Policy, please discontinue the use of the website.
13. Changes to This Privacy Policy
Powermore reserves the right to update, modify, or revise this Privacy Policy at any time.
Any changes will be published on this page. The updated Privacy Policy shall be effective from the date it is published on the website.
Users are encouraged to review this Privacy Policy periodically to stay informed about how Powermore protects and uses their information.
14. Your Consent
By using the Powermore website, submitting your details, requesting a consultation, contacting us through WhatsApp, email, phone call, or engaging with our services, you consent to the collection, use, storage, and sharing of your information as described in this Privacy Policy.
You also confirm that the information shared by you is accurate and that you are authorized to share such information on behalf of yourself, your company, or your organization.
15. Grievance and Contact Information
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, you may contact Powermore at:
- Grievance Redressal Email: contact@powermore.in
- Company Name: Aplash Pvt Ltd
- Website: www.powermore.in
Powermore will make reasonable efforts to respond to privacy related concerns in a timely manner.
Legal Note
This Privacy Policy draft is written for website communication purposes and is customized for Powermore as a solar EPC business. Before publishing it live, please get it reviewed by a qualified legal professional to ensure it matches Powermore’s company registration details, operating structure, compliance requirements, and official contact information.